SHIPPING POLICY
General Shipping:
​
Nationwide- Shipping is free on all orders. No minimum order purchase value criteria. Normal shipping time will be 4 to 6 days. (Please note: Shipping time mentioned is calculated considering all major cities in India. If it’s a remote place, shipping time may increase)
​
Express Shipping:
Nationwide: Rs. 100 will be extra for all express orders. Delivery time will be 2 to 3 days to all metro cities in India. To rest cities, it will be 4 to 5 days.
​
Processing Time:
We start the process after you place the order. Once payment is confirmed, your order will ship out within 2-3 days.
​
​For customized orders, Please email subakhome@gmail.com.
Delivery times depend on the courier service, which issues a tracking number. Once received, we will Update on our page.
Please allow at least 24 hours before tracking your parcel.
​
Local Collections:
Subak offer local Pick up for those who reside in Pune town. Pick up are available in Camp area Pune, 411001
​
Subak is not liable or responsible for any delays, re-routes, or failed deliveries of your package. Please provide your detail address while placing order. Keep track on your package. You can contact respective courier company (Will be mentioned on tracking page) and share your tracking number with them.
​
We want to make sure you receive the order you paid for, so don't hesitate to contact us at 9158530348 if you have any concerns about the status of your order.
RETURN & EXCHANGE POLICY
Please send us an email Before you want to return the Item. We will have to analyze your concern before accepting Return.
Notify Subak team within seven days of the purchase date to arrange a refund or exchange. Your Request will not be entertain if you will generate a return after 7 days. The condition of returned items must be new and unused.
​
To return an item, please email customer service at Subakhome@gmail.com. Place the item securely in original packaging. ship the item to the following address:
​
Shipping address:
​
H33, Unity park, near shahu garden, Somwar peth, 411001
Please note, you will be liable for all return shipping charges. We strongly recommend that you use a trackable method to parcel your return.
​
Refund & Exchange:
​
Upon receiving your return, We will inspect the condition of the item. Once we are satisfied, we approve the refund or exchange. Refunds take seven business days from the returns approval. When your returns processed, we will notify you on whats app number.
If you have any questions concerning the return policy, please contact – Subakhome@gmail.com